StayLinked Blog

StayLinked: Where Magic Happens

Posted by Randy Provence on May 1, 2019 7:45:00 AM

What do quality control and sleight-of-hand magic have in common? At StayLinked, quite a lot, as those two disciplines intermingle with StayLinked's Jeremy Griffith. In handling many of the quality control responsibilities at StayLinked, his primary focus is on putting our software through a series of challenges to ensure that customer issues are minimized if not outright eliminated. The goal is to ensure that our software is ready for the rigors of the warehouse. But Jeremy commands something else with equal precision: a deck of playing cards. 

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Topics: Productivity, Certification, Terminal Emulation, Training, Magic, Jeremy Griffith, Testing

3 Reasons Why StayLinked Support Tops the Industry

Posted by Randy Provence on Jul 10, 2018 10:10:21 AM

The Cornerstone of Our Customer Relationships

Bill Gates, the co-founder of Microsoft, once wrote, "Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs." 

StayLinked Support is an important part of our product. In fact, it's the cornerstone of our direct customer relationships, allowing us to have real-world discussions regarding what works, what can be done better, and what issues are being encountered in mission-critical circumstances. If you've ever had to contact StayLinked for technical support, chances are you've had your issues resolved quickly.

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Topics: StayLinked Tech Topics, Certification, Terminal Emulation, Christian Blunschi, Support, Training, John Haller